So now I’ve had the AirPort Express for a little while. My wife loves it – she uses a MacBook and iTunes and can pump music out to our family room stereo with no problems.
One thing that is bugging me is that I can’t configure the AirPort Express from my Dell laptop. The AirPort Utility just refuses to connect or see it. Whereas the AirPort Utility on the MacBook works with no problems. To me, it’s not a big deal as I can use my wifey’s MacBook. But after a bit of googling, I’ve found that many others are having similar problems. But they might not have access to a MacBook, so they’re really.. just… stuffed… and left with a white brick.
First, to explain my home network configuration:
- Wireless Linksys WRT54G wireless router connected to D-Link ADSL Modem to the Internet
- All devices in the house are connected wirelessly. This includes my wifey’s MacBook, my Dell laptop, Tivo, PS3, AirPort Express, any work laptops, etc.
- WIreless uses WPA-PSK (TKIP).
Now, when I first set up the AirPort Express, it created its own wireless network by default. I think my Dell did find it at the time, but couldn’t configure it. I ignored it at the time and just configured wirelessly using the MacBook. After configuring it, I ended up with this:
- AirPort Express connecting to my existing network with remote speakers configured.
- iTunes on the MacBook can see remote speakers
- iTunes on the Dell laptop can see remote speakers
- AirPort Utility on the MacBook can see the AirPort Express and configure it
- AirPort Utility on the Dell laptop can’t see the AirPort Express at all
Here is the AirPort Utility output from the MacBook:
Here is the AirPort Utility from the Dell laptop:
Not really useful. I click on the Rescan button but it finds nothing.
I’ve checked that the AirPort Express is actually there. For example, I see it listed in the list of wireless DHCP clients on the Linksys WRT54G status page, and I can actually ping the AirPort Express from my Dell laptop.
In the AirPort Utility, you can actually specify an IP address directly. I tried to enter the AirPort Express IP address, but it still can’t connect. But it gives me an error this time:
Oh, the dreaded 6722 error. I did a bit of googling and I think I found someone with the same problem and he was being bounced between Mac and Windows forums as they pointed the finger at each other.
It’s wierd that iTunes on the Dell laptop can see the AirPort Express, it can ping it, but the AirPort Utility can’t. I’m convinced it’s a software bug with the Windows version of AirPort Utility.
I’ve installed the latest updates and firmware but it hasn’t helped. For now, I’ll have to make sure we keep the MacBook around in case I need to reconfigure it. But everyone else out there – if you don’t have an iMac/MacBook/etc, you may want to think twice before buying an AirPort Express. You may be buying a very pretty, smooth and white… brick.